The Backup365 recently enlisted a group of Royal Melbourne Institute of Technology Computer Science and IT students to assist with building the Backup365 Outlook Add-in, and the collaboration was an absolute success. It was a great opportunity for the Backup365 team to meet and mentor the next generation of software developers, as well as for the RMIT students to work building cloud-based modern Office365 tools within a professional development…
Workplace 2019.3 Service Update
Release Notes We’re pleased to announce the 2019.3 Workplace Update, which contains the following features, changes, and issue resolutions: Features Datto Rebranding Autotask Workplace is now Datto Workplace! The changes to all components of Workplace are purely cosmetic ones, as Workplace becomes incorporated into the Datto product range. You may not see many differences if you’ve applied custom branding, but you may note new URLs and other similar underlying name changes. Your…
Sandler Sales Tip! – July 2019
Coaching to Overcome Fear of Prospecting When we say that we want a salesperson to “think more strategically,” we mean we want the salesperson to start thinking about the big picture. We want to help the salesperson adopt less of a task-driven focus … and more of a vision-driven focus, one that supports both the salesperson’s goals and the team’s goals over time. After all, strategies are associated with the…
Sandler Sales Tip! – March 2019
Why do need to write down own my goals? I worked with a saleswoman once named Gail. Gail never wrote down goals, but at my urging she agreed to give it a try. Gail shared with me that she always drove a junky car and dreamed of someday having a brand-new car. She figured out how much she would need to save in order to get that car in three…
Join the Beta for OneDrive & Sharepoint Backup
– Seeking partners for early access to new Backup365 features. After our initial launch of Backup365, the key feedback from partners was that they were looking for a simple “tick box” solution for backing up all of the cloud services they were moving their customers to. You asked for something “simple to provision”, “easy to scale and invoice”, with the quality of “local support” that you were used to. We…
MPmail Blacklisting and Hotmail- why, what and how?
MPmail Blacklisting & Hotmail Over the last few weeks we have had two incidents where one of our outbound sending IP’s have been blacklisted by Microsoft. This results in some MPmail customers having outbound emails bounced, with a message from Microsoft. We have applied rules to mitigate this, and we have resolved this for our partners, however we have had a number of enquiries so I thought I would write…
MSP Mentor – 501 Worldwide List and Rankings of MSPs in Australia and Global
It’s the 10th anniversary of the 501 Worldwide annual survey of our industry. Don’t miss your opportunity to be listed as one of the biggest MSPs in Australia and globally. Every year, many of our partners are listed within the MSP Mentors 501 Worldwide list. Click here to find out more; entry ends on the 1st of May 2017! MSP mentor: http://bit.ly/2mw9irz
Autotask/Soonr Upgrades
A number of our partners have started trialling the File Server Agent/ Autotask Workplace Server under the beta agreement. If you would like to trial the new File Server Agent please contact your account manager or sales@manageprotect.com. Soonr/AWP This month also brought a server side bug fix for the IOS mobile agent that allows it to upload and render images a lot quicker. There was also a significant bandwidth…
Manage Protect StatusPage
Just a reminder, for all updates on services, outages, blacklists, and basically anything that will affect your customers – please subscribe to our StatusPage to receive these updated through email or SMS.