This month we have been working through a number of updates and integrations, including;
Tips
MPmail — “deliver messages to service desk” for analysis function. Did you know that you can configure MPmail V2 to deliver any message quarantined in the workspace back to a “special” email address that you setup for analysis. This feature is particularly handy for emails that are suspected of being virus or spam false positives.
Please contact our support@manageprotect.com if you wish us to implement this feature for you.
Updates
- Soonr (Mac) new version release 5.2.83 with full support for Sierra available to download at: https://www.soonr.com/downloads/
- Our Manage Protect Technical Knowledge base is currently experiencing a fairly significant renovation to our new desk.com platform from Zendesk. We appreciate your patience and expect to see this return better than ever over the next couple of months.
Integrations
- Soonr Saleforce Integration – Manage Protect have recently implemented the Soonr Salesforce integration which exposes your Soonr service within the Salesforce CRM.
- MPexchange and Soonr Connectwise Integration — we have recently been deploying a number of integrations of Soonr and MPexchange with Connectwise for automated billing and service integration.
To find out more, please contact us.