MPmail – Virus False Positives
We have recently seen a number of reports of Virus False Positives (stopping items as viruses incorrectly), particularly due to the use of “small URL links”. We are working closely with the engineers in Germany to best optimise this behaviour and we would ask you to bear with us over the next couple of weeks while we get this tuned better for our local conditions.
Intermedia Partners US Data centre migration
We are currently working with the operations team to implement a button onto the portal of existing Intermedia partners who currently have accounts hosted in the US. This button will allow you to move your customers from the US data centres to the Australian Data Centre. We expect this to be available within the next 60 days.
MPmail AU DC IP ranges causing issues
We have been introducing new mail servers over the past few days in the Australian Data Centre. These servers are within our existing Australian Data Centre IP ranges, but we would ask that you make sure all of your customer’s firewalls are up to date with these ranges. https://cp.manageprotect.com/deliverability/