Microsoft NCE Roadmap

Microsoft’s New Commerce Experience (NCE) to replace Cloud Solution Provider (CSP) The introduction of Microsoft’s New Commerce Experience (NCE) will result in significant changes to your Cloud Solution Provider (CSP) reseller experience. We’ve been discussing the NCE with Microsoft and their distribution partners and the details are still being refined. We will share the outcomes for Australian partners in February 2022. Manage Protect will be running a session in February…

Scam tips

Top scam prevention tips

How individuals and businesses can protect themselves from scams. The volume and sophistication of scams are increasing year on year. With scammers tapping into new technologies, products, services, trends or events for creative new ways to con their victims for their money or personal details. As an individual, being alert and aware is the number one way to prevent scams, or at least, minimise the impacts of scams. In a…

Kaseya Supply Chain Attack

Kaseya Supply Chain Attack Kaseya VSA’s remote monitoring and management (RMM) software platform suffered a supply chain cyberattack that hit roughly 50 managed service providers (MSPs) on July 2, 2021. The REvil ransomware attack spread from the MSPs to between 800 and 1,500 businesses worldwide, Kaseya CEO Fred Voccola told Reuters on July 5, 2021. Researchers believe the REvil threat actors exploited a vulnerability in Kaseya’s VSA servers to bypass…

What have we learnt from the Kaseya attack?

What have we learnt from the Kaseya attack? By Andrew Johnson Within the first few days of starting the Manage Protect business, I attended an event held by a company that would become one of the founding fathers of the Managed Service Provider (MSP) industry globally. It was an early morning breakfast event at the Parkview Hotel in Melbourne on the 20th of May 2008. Matthew Dickerson from Dubbo, New…

Time-poor employees

Phishing attacks target the time-poor

Phishing attacks target the time-poor, leaving devastating impacts on small businesses There’s been lots of discussion among our IT peers around security awareness training and following your gut. But what Manage Protect is hearing through our partners is that our end customers, people in small businesses (including the IT savvy, and those who are less so) are not picking up on a lot of phishing emails which… well.. look real. Our gut instinct largely comes from our subconscious brain’s ability to process large amounts of sensory input that is correlated in a…

Laptop

Protecting businesses from cloud and web-based threats

The cyberattacks and data breaches first reported in January 2021 reached new highs with reports of a significant number of organisations around the world compromised. Hackers enter through an installed back door to gain full access to user emails and passwords on affected servers, administrator privileges on the server, and access connected devices on the same network. Microsoft has worked rapidly to assist those affected and released updates for Microsoft…

Backup365 Deep Dive – it’s Australian for Microsoft Backup!

Through November Manage Protect Managing Director Andrew Johnson and Backup365 CTO Paul Colby presented in a series of webinars to discuss Backup365 with Manage Protect partners. During the well-attended online sessions, Paul and Andrew shared some of the latest features which are about to be released, as well as discussed plans and ideas for 2021. Especially interesting was the chance to explore Backup365’s new portal and take a deep dive…

Beware! Your Google Drive Trash items automatically trashed after 30 days

G-Suite customers BEWARE! Effective from the 13th October 2020, Google tells us every item in a user’s Trash folder will be permanently deleted after just thirty days (that 30 day mark is coming up quite soon). Previously, files were only permanently deleted after a user manually emptied their Trash folders with these ‘deleted’ being maintained indefinitely. This change matches the policies of other G Suite products and services, such as…

So what is email spoofing?

Simply put, what better way to phish a user than make it look like it’s not phishing? If you can convince a user that the email is legit, they’ll be more likely to click. Better yet—make it look like it’s coming from someone they know and trust. Of course they’ll click! Enter Email Spoofing. With email being at the heart of everything we do online, the easier you can make…

MPmail Update (July 2020)

Manage Protect started in 2008 with one service: MPmail. Providing perimeter-based security, designed and built for MSPs, to manage and protect Australian businesses from email spam, virus and content threats. We selected a cloud based, multi-tenant solution that was designed for MSPs and we introduced this technology under our brand of MPmail! Since 2008, we have worked closely with MSPs to find the best cloud technology solutions to meet their…