Log4j exploit concerns

Hello, Many of you may will have read about the recent Log4j vulnerabilities discovered within Apache Log4j. Many Manage Protect services utilise Apache technology, however our technology vendors also maintain best practice patching and security maintenance of their infrastructure. As a precautionary and informative measure we are in the process of providing direct confirmation for each service for our partners’ peace of mind. MPmail – Protected Avanan – Protected Backup365…

Microsoft NCE Roadmap

Microsoft’s New Commerce Experience (NCE) to replace Cloud Solution Provider (CSP) The introduction of Microsoft’s New Commerce Experience (NCE) will result in significant changes to your Cloud Solution Provider (CSP) reseller experience. We share the Microsoft NCE roadmap with you here, with more specific outcomes for Australian partners in February 2022. Manage Protect will be running a session on 1 February 2022 to provide details and answer your questions about…

Scam tips

Top scam prevention tips

How individuals and businesses can protect themselves from scams. The volume and sophistication of scams are increasing year on year. With scammers tapping into new technologies, products, services, trends or events for creative new ways to con their victims for their money or personal details. As an individual, being alert and aware is the number one way to prevent scams, or at least, minimise the impacts of scams. In a…

Kaseya Supply Chain Attack

Kaseya Supply Chain Attack Kaseya VSA’s remote monitoring and management (RMM) software platform suffered a supply chain cyberattack that hit roughly 50 managed service providers (MSPs) on July 2, 2021. The REvil ransomware attack spread from the MSPs to between 800 and 1,500 businesses worldwide, Kaseya CEO Fred Voccola told Reuters on July 5, 2021. Researchers believe the REvil threat actors exploited a vulnerability in Kaseya’s VSA servers to bypass…

What have we learnt from the Kaseya attack?

What have we learnt from the Kaseya attack? By Andrew Johnson Within the first few days of starting the Manage Protect business, I attended an event held by a company that would become one of the founding fathers of the Managed Service Provider (MSP) industry globally. It was an early morning breakfast event at the Parkview Hotel in Melbourne on the 20th of May 2008. Matthew Dickerson from Dubbo, New…

Time-poor employees

Phishing attacks target the time-poor

Phishing attacks target the time-poor, leaving devastating impacts on small businesses There’s been lots of discussion among our IT peers around security awareness training and following your gut. But what Manage Protect is hearing through our partners is that our end customers, people in small businesses (including the IT savvy, and those who are less so) are not picking up on a lot of phishing emails which… well.. look real. Our gut instinct largely comes from our subconscious brain’s ability to process large amounts of sensory input that is correlated in a…

Laptop

Protecting businesses from cloud and web-based threats

The cyberattacks and data breaches first reported in January 2021 reached new highs with reports of a significant number of organisations around the world compromised. Hackers enter through an installed back door to gain full access to user emails and passwords on affected servers, administrator privileges on the server, and access connected devices on the same network. Microsoft has worked rapidly to assist those affected and released updates for Microsoft…

Backup365 Deep Dive – it’s Australian for Microsoft Backup!

Through November Manage Protect Managing Director Andrew Johnson and Backup365 CTO Paul Colby presented in a series of webinars to discuss Backup365 with Manage Protect partners. During the well-attended online sessions, Paul and Andrew shared some of the latest features which are about to be released, as well as discussed plans and ideas for 2021. Especially interesting was the chance to explore Backup365’s new portal and take a deep dive…

Beware! Your Google Drive Trash items automatically trashed after 30 days

G-Suite customers BEWARE! Effective from the 13th October 2020, Google tells us every item in a user’s Trash folder will be permanently deleted after just thirty days (that 30 day mark is coming up quite soon). Previously, files were only permanently deleted after a user manually emptied their Trash folders with these ‘deleted’ being maintained indefinitely. This change matches the policies of other G Suite products and services, such as…