Join the Beta for OneDrive & Sharepoint Backup

– Seeking partners for early access to new Backup365 features. After our initial launch of Backup365, the key feedback from partners was that they were looking for a simple “tick box” solution for backing up all of the cloud services they were moving their customers to. You asked for something “simple to provision”, “easy to scale and invoice”, with the quality of “local support” that you were used to.  We…

MPmail Blacklisting and Hotmail- why, what and how?

MPmail Blacklisting & Hotmail   Over the last few weeks we have had two incidents where one of our outbound sending IP’s have been blacklisted by Microsoft. This results in some MPmail customers having outbound emails bounced, with a message from Microsoft. We have applied rules to mitigate this, and we have resolved this for our partners, however we have had a number of enquiries so I thought I would write…

Autotask/Soonr Upgrades

A number of our partners have started trialling the File Server Agent/ Autotask Workplace Server under the beta agreement. If you would like to trial the new File Server Agent please contact your account manager or sales@manageprotect.com.    Soonr/AWP This month also brought a server side bug fix for the IOS mobile agent that allows it to upload and render images a lot quicker. There was also a significant bandwidth…

New Zealand Trip

At the start of the month, I visited our NZ distributor “Soft Solutions” and their partners across the ditch. The NZ market is dynamic, and has one of the highest adoption rates of cloud services, particularly Office 365, in the world. We are seeing significant interest and growth in both CloudAlly Office 365 backup, and Autotask Workplace (Soonr) with our New Zealand partners.

New Team Members – March 2017

To help us understand and work more closely with partners, our Partner Development team has grown by two people this month – both based out of our Sydney office.   We hope you will welcome Valerie Gleeson [Partner Account Manager] and Rubi Stitt [Marketing & Communication Co-ordinator] who will be working with David, Helene and myself to ensure that our partners have everything they need; and that we are doing everything…

Technology Update – February 2017

  Spam, Content, Quarantine … Since introducing the updated MPmail platform, we have had a number of partners ask more about what these different types of spam mean, and what is the best practice for configuring MPmail to work for their customers. Damon Bree has put together a brief one page outline of how MPmail anti-spam works. For your reference, follow this link:  http://support.manageprotect.com/customer/portal/articles/2749685-mpmail-display-filter-reasons-what-they-mean-and-how-to-work-with-them  We also encourage partners to login and…