Manage Protect delivers a suite of integrated best-of-breed cloud technology solutions exclusively through our Partner Program. Our Partner Program is designed to empower our partners to confidently, securely, and cost-effectively harness the cloud’s business advantages for their customers.
Why choose Manage Protect’s Partner Program?
Many Managed Service Providers (MSPs) join our Partner Program for peace of mind. When they choose our products, they are including best-of-breed technology in their service stack and know it is fully supported by a local, expert team of professionals who are dedicated to making cloud easy.
Best-of-Breed Cloud Solutions
- Partners can trust that Manage Protect have taken the time to perform extensive technical and commercial due diligence with our technology vendors to ensure only select business-grade, best-of-breed cloud solutions are offered to our partners.
- All products are completely supported by a knowledgeable technical team waiting the opportunity to go above and beyond for our partners.
- Free Internal Use Licenses (IUL) for our partners’ internal use only.
- Product events, training, webinars, sales and marketing resources on hand.
Local Teams with Local Expertise
- Our teams are armed with local knowledge and are in the best position to support partners.
- Local Partner Enablement Managers based in Sydney & Melbourne are keen to understand our partners’ business, help navigate and assist partners on their onboarding journey, and add value through their depth of experience and passion to help.
- Our service desk is available through phone, email, chat or support tickets between 7am and 7pm (AEST) with 24/7 emergency call out available to help our partners when they need us.
- Sales support and access to the full suite of Sales and Marketing resources to help get deals across the line.
- Ongoing training, events and online webinars to arm partners with knowledge and expertise
“I could spend hours talking to you about the benefits of Manage Protect and the weird stories I’ve had dealing with the other guys… I’d put it in writing. You guys are smart, you’re adaptive and reactive and not enough people get it.” – David Butt
We Make Cloud Easy
- We simplify all aspects of running an MSP for our partners, from billing to provisioning, product life cycle management and training, and the delivery of support, services and resources.
- Partners can conveniently provision and manage products from our custom-built portal, Converge which also directly integrates with ConnectWise and Datto Remote Monitoring and Management (formerly Autotask).
- Monthly billing with no minimum term.
- Local, Australian-based technical support dedicated to Manage Protect’s suite of services.
- Multiple services available through a single point of contact – one vendor, a single bill and one API integration.
- Predictable per user subscription model simplifies billing and monthly invoicing.
100% Channel Focus
- Manage Protect do not sell directly to the end customer, so we will never compete with our partners.
- Partners own the relationship with their customers, control billing and margins, and focus on increasing their efficiencies.
- Manage Protect fully support our partners to succeed because our goals are completely aligned.
The Partner Journey
Onboarding with a dedicated Account Manager and access to all the resources and information required to get started.
2. Partner Success Planning
Work with a dedicated Account Manager who defines and guides partners on a path to success on a tiered-pricing framework.
3. Ongoing Support
- Sales and Technical support
- Updates with full access to Knowledge Base resources
- Regular calendar of webinars and events, ad hoc training, or one-on-one webinars to equip partners with all the knowledge they need to confidently sell and deliver solutions.