Summary
Suite418 Hospitality IT, led by CEO Bill Greville, partnered with Manage Protect to enhance managed security service offerings for hospitality clients with Guardz. Prior to this engagement, Suite418 faced fragmented cybersecurity tooling that hampered their ability to deliver a cohesive defence strategy. By adopting Guardz, Suite418 was able to consolidate email protection, endpoint monitoring, and cloud-security features into a single dashboard—simplifying operations, reducing costs, and enabling rapid onboarding of new clients.
Business Challenge
As an MSP specialising in hospitality, Suite418 needed to deliver top-tier cybersecurity solutions tailored to each customer. However, the fragmented product landscape forced the team to juggle multiple dashboards, contracts, and vendors, which heightened operational complexity. On top of that, demonstrating clear, quantifiable risk to hospitality clients, who often lack cybersecurity expertise, meant stitching together reports from disparate systems, hindering effective communication and decision-making.
“One of the major pain points for MPSs providing cyber security is that everything out in the market is so fragmented. There’s no one cohesive tool that covers all the bases… until Guardz came along.
Solution
Manage Protect recommended Guardz for its holistic, AI-driven cybersecurity platform designed specifically for MSPs. Guardz offers a single interface to secure nine attack vectors—email, endpoints, cloud data, external exposure, leaked credentials, employee negligence, web traffic, and more—within a multi-tenant environment, ensuring efficiency and consistency across all managed clients.
Key elements of the solution include
Simplified Stack: The Guardz security solution has replaced a complex stack including Webroot, Avanan, mail filtering and backup, saving time and reducing costs.
Comprehensive Dashboard: Guardz’s unified interface allowed Suite418’s support team to “log in and see everything at a glance,” consolidating real-time alerts across attack vectors into one screen.
AI-Native Threat Detection: By leveraging AI, the platform automatically surfaces verified threats while filtering out false positives, reducing noise and enabling faster response.
Seamless User Provisioning: Integration with Azure Active Directory meant that when Suite418 acquired new clients – or experienced user attrition – the Guardz platform automatically adjusted seat counts.
Prospecting & Reporting Tools: Guardz’s “prospecting report” feature enables Suite418 to generate a one-click risk assessment for potential clients—demonstrating to hospitality prospects the importance and value of effective cybersecurity.
Results
Guardz has helped turn Suite418’s fragmented cybersecurity services into a streamlined, scalable and cost-effective solution. The single dashboard and AI alerts reduce false alarms and console hopping, freeing the support team for higher-value work. Automated Azure AD provisioning handles user seat changes without manual licence reconciliations, making client onboarding effortless. Guardz’s prospecting reports and straightforward risk summaries help Suite418 win and retain hospitality clients. With holistic protection and integrated cyber insurance, clients are protected and gain peace of mind.