MSP Tech Stack Configuration
MSP IT service stack
Elegant solutions. Efficient operations.
We understand the importance of your tech stack to your business, and any change needs to be carefully considered. Manage Protect can help you update your service stack with less risk by leveraging our experience and resources.
We provide quality technology to meet the unique needs of your business, set you apart from competitors, and attract new customers.
- Simplify your stack
- Integrated, scalable, reliable solutions
- Secure cloud environments
- Instructor-led training
A reliable tech stack powers everything you do. Let us make it better.
Filling the gaps with experience and expertise.
Manage Protect helps SMB MSPs fill gaps with a complete tech ecosystem that boosts growth, efficiency and profitability. We deliver integrated cloud solutions from around the globe, aligned with best practice security frameworks. Our Australian team provides technical assistance and training, as well as the insights, knowledge and connections that come from more than 15 years as a SMB MSP-focused Value Added Distributor.
MSP Provisioning and Service Management
Converge
Converge is Manage Protect’s unified provisioning and service management portal for partners to manage our services from one place:
Provisioning & account setup
- Provision new customers/tenants.
- Create and remove user accounts and mailboxes.
- Create and manage distribution lists/groups.
Licencing & billing
- Assign, remove, and manage licences.
- Adjust billing and subscription details.
Mail & messaging controls
- Manage inbound and outbound IP addresses.
- Handle spam reporting and related actions.
Archiving & storage
- Provision and manage archiving service settings.
- Add users and allocate storage.
You can also view Service Alerts and status information plus open each product’s native portal from Converge, and run Firewall / MX record checks.
MSP software integrations
Automated Billing & Ticketing
Manage Protect support MSPs with a number of product integrations, automating billing, ticketing and reporting. We are working towards integrations across the platform, pushing subscription information into your billing system for less work and fewer errors.
HaloPSA
Automated billing integration + vendor support tickets created in your system to resolve issues before the customer even knows they exist.
Connectwise
Seamless billing integration with automated vendor support tickets generated into your system.
BrightGauge
Ingest product usage and performance data to easily create comprehensive client reports.
Autotask
Automated billing integration streamlines invoicing, plus vendor support ticket creation proactively opens tickets to resolve issues.
Cloud software knowledge base
Keeping you up to date
With hundreds of pages of useful information about our software solutions, their migration, provisioning, client configuration and troubleshooting, our Knowledge Base is a useful resource to help you get things done quickly.
Monthly product update webinars ensure you stay on top of new features, bug fixes and upgrades.
Industry cloud solutions
The right tech for your clients
Integrate with industry applications
APIs and integrations for specific industry technologies
Simplify business processes
Create seamless processes and workflows across applications and data repositories.
Get more out of AI
Leverage Copilot and other generative artificial intelligence solutions securely and effectively.
Meet regulatory requirements
Deliver the appropriate level of security, back up, archive and DR for your clients’ industries.
Apply innovations across industries
Benefit from Manage Protect’s broad client and community base, delivering learnings and ideas.
Expand and adapt as needed with modular capabilities.
Our products and solutions scale with you, providing the level of support you need.
Your partner in success
Let us help you grow
- Best of breed products
- Scalable operations
- Tailored industry solutions