Building Cyber Resilience
Cyber Resilience. This commonly heard term refers to a business’ ability to deter cybersecurity incidents or continue business operations with little or no downtime and recover from cyber security incidents. Businesses of all sizes are seeking to build cyber resilience in response to growing cyberthreats in recent years.
Many small to medium businesses (SMB) tend to rely on managed service providers (MSPs) to assist them with their IT needs.
This is why MSPs are in a prime position to address this opportunity and incorporate security to help SMBs build cyber resilience.
If you’re an MSP who is looking to offer cyber security to your customers and unsure where to start, the following steps may help guide you.
Steps to Building Cyber Resilience in SMBs
1. Identify
Understand a business’ current cyber security maturity level. Use a cyber security assessment tool for a comprehensive overview of a business’ current position. Each business is unique and will be exposed to certain risks, so it’s important to spend the time undertaking this exercise. Ideally, a report will generate a detailed report and recommend tangible steps to improve its cyber security posture.
2. Mitigate
Implement the recommended steps in the report to mitigate the risks identified. The steps could include implementing solutions, controls or undertaking specific actions to plug the gaps identified in the report. They may include protecting endpoints, implementing multi-factor authentication, patching systems, threat intelligence, experience-based detection, or backups to allow a business to recover quickly should they be impacted by a cybersecurity incident.
3. Education
Employees are often the most valuable assets of an organisation, and they can be critical to building a business’ human firewall. By generating greater cyber awareness and educating employees about cybercrime tactics, an organisation can improve detection and evasion. Implementing easy to understand awareness and response training regularly, organisations can build their cyber resilience and mitigate human risk.
4. Response
To lessen the impact of a cyber security incident, a cyber security incidence plan can help prepare a business in the event of a breach. A cyber security incidence plan should be devised, revised regularly and practiced with a live run-through to ensure there are no gaps. There are hundreds of things to do during a cyber security incident so practicing the response plan can help team members understand who is doing what, their roles, responsibilities, and priorities.
5. Review and Maintain. Repeat.
Cyber criminals are resourceful and forever adapting, so building an organisation’s cyber resilience is never a once-off, set-and-forget activity. It’s important to continue to review an organisation’s cyber security posture regularly.
Establish a cadence of periodic reviews of an organisation’s cyber security position. That is, repeat above steps 1-4.
Taking the First Steps toward Securing your Customers’ Businesses
You may be an MSP who might be time-poor or unsure how to start delivering cybersecurity to your customers. If that is the case, we are here to help make security easy.
How Manage Protect Helps MSPs Deliver Cyber Security
Manage Protect has always helped partners navigate transformation and change when faced with new, and often complicated, technical challenges. At first, we helped partners embrace software as a service (SaaS) by introducing email security services to stop viruses and spam with MPmail, MPweb and MParchive. We then helped take collaboration and workflow to the cloud with MPexchange, Workplace and Microsoft 365.
We’ve always been about making cloud easy.
Today, we are about making cyber security easy – confronting the complexities to deliver cyber security solutions into the SMB market.
Manage Protect is evolving from an organisation that protects businesses against viruses, spam and broad-based attacks with our range of cloud-based solutions to one that supports and equips managed service providers (MSP) so they can become trusted managed security service providers (MSSP) to their customers.
Making cloud easy, making security easy.
Learn how Manage Protect can help. Turn your MSP into an MSSP with a cybersecurity focus. Simply register to our webinar on 11am, Tuesday 27 September.
